Bio Bidet Supreme BB-1000
Supreme BB-1000 Bidet Toilet Seat
- The Ultimate Bidet Toilet Seat -
When we first set out to find the best overall electronic bidet toilet seat we researched and tested the top models from each of the leading brands. After extensive research and on balance over all criteria, our results led to one particular model standing out above the rest - the Bio Bidet Supreme BB-1000. This was the model that lead us to Chicago, USA to procure the distributorship of Bio Bidet products in Australia.
The Bio Bidet Supreme BB-1000 is one of the most popular electronic bidet toilet seats in the world and for good reason. It’s a quality and effective unit, it looks good with a beautiful white ultra-high gloss finish, it’s easy to use and has one of the best wireless remote control units around. It comes included with high quality fittings including blind-side fixings (required if your existing toilet seat fixings are concealed), valves and stainless steel braided hoses and unlike other brands does not require water filters to function. In addition, three backflow prevention measures are incorporated, namely (1) a solenoid shut-off valve, (2) an industry-leading engineered reservoir air gap that has been tested against and conforms to AS 2845.2:96 and (3) a dual check backflow prevention valve. It’s been out in the worldwide marketplace for nearly two decades and along with successive refinements, has stood the test of time.
It’s also more affordable than competing models that simply don’t quite match the effectiveness of the BB-1000. It is also compliant with Australia’s Watermark Level 1 certification (IAPMO-WM-022469-I01-R00), has a water ingress rating of IPX4 and comes with a 2 year warranty and is delivered free to anywhere in Australia where are our national courier delivers. As for features, it has everything one would expect from the trusted Bio Bidet brand as illustrated in the features table below:
The dimensions of the unit are listed below.
Note: With the Elongated model, the seat is approximately 4cm longer.
All other measurements are the same.
Product specifications are tabled below.
(Note: For models with serial numbers starting with ZE1D###### or earlier please click here.)
2 YEAR PRODUCT WARRANTY
- Australian Consumer Law Prescribed Statement -
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- Warranty Terms -
Your Bio Bidet BB-1000 comes with a 2 year warranty from date of original purchase. This is different to the warranty that is mentioned in the User Manual that only applies to customers in the United States. In Australia no co-payment for warranty in year 2 is required by the customer as with customers in the United States that have to make a co-payment for warranty in the 2nd and 3rd years.
Our obligations under this warranty are limited to repair or replacement, at our option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. Bidets2go reserves the right to make such inspections as may be necessary in order to determine the cause of the defect.
This warranty does not apply to the following items: Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder electrical storm, etc. Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product. Damage or loss resulting from removal, improper repair, or modification of the product. Damage or loss resulting from sediments or foreign matter contained in a water system. Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment.
Warning! We shall not be responsible or liable for any failure of, or damage to, this plumbing product or product component caused by either chloramines in the treatment of public water supply or in-tank bowl cleaners containing chlorine (calcium hypochlorite). Note: The use of high concentration of chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
This written warranty is the only warranty made by Bidets2go. Repair or replacement as provided under this warranty shall be the exclusive remedy available to the purchaser. We shall not be responsible for loss of the product or for other incidental, special or consequential damages or expenses incurred by the purchaser, or for labour or other costs due to installation or removal, or costs of repairs by others, or for any other expense not specifically stated above except to the extent prohibited by applicable law.
- Warranty Claim Procedure -
To make a claim under this warranty you must contact us to notify us of your claim and to obtain a Return Merchandise Authorisation (RMA) number. Upon approval you must then return the unit pre-paid to us along with your RMA number, letter outlining the problem and proof of purchase in the form of a copy of your Tax Invoice for the warranty claim to be valid.
Bidets2go will not charge for labour or parts in connection with warranty repairs or replacements however Bidets2go is not responsible for the cost of removal, return and/or re-installation of products.
To contact us please click on the returns link on our home page or call 1300 557 826.
Note: Bidet toilet seats that have been installed or used are non-refundable due to governmental regulations pertaining to personal hygiene products. Bidets2go cannot accept product returns if the installation hardware kit has been opened or if other signs of use are detected.